Dropbox has fallen so far in my eyes over the past ~decade. It used to be rock solid file storage, a USB drive in the cloud, now it's so busy trying to be everything to everyone and failing at most things. The macOS is hot garbage, literally one of the worst pieces of software I've had to work with. It's buggy, doesn't give useful info, gets stuck syncing, and has alerts that you can't act on. My mom's laptop yells at her that some files might not be openable and she should upgrade to their new file provider API. Ok fine, let's do that, oh wait you can't because you have a personal and a business account, try again later. It's been this way for a while now (like a year+).
I have Maestral on my laptop but honestly I just need a tiny push to leave Dropbox completely after being a paying customer for over a decade.